Privacy Policy
Last updated: April 2026
At GloryFans, we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.
1. Information We Collect
We may collect personal information that you provide directly to us when you use our website, place an order, create an account, contact us, or sign up for updates.
This information may include:
- Your name
- Email address
- Shipping address
- Billing address
- Phone number, if provided
- Order details and purchase history
- Customer service messages and support requests
- Any information you choose to provide when contacting us
2. Payment Information
Payments are processed through secure third-party payment providers. GloryFans does not store your full credit card number or full payment card details on our own systems.
Payment providers may collect and process payment information according to their own privacy policies and security standards.
3. Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, or similar technologies.
This information may include:
- IP address
- Device type
- Browser type
- Operating system
- Pages viewed
- Time spent on the website
- Referring websites or links
- General location information based on IP address
This information helps us understand how visitors use our website and improve the shopping experience.
4. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders
- To send order confirmations, shipping updates, and tracking information
- To provide customer support
- To respond to your questions or requests
- To process returns, refunds, or order issues
- To improve our website, products, and services
- To prevent fraud, unauthorized transactions, or security risks
- To comply with legal, tax, accounting, or regulatory requirements
- To send marketing emails or promotional messages, if you have opted in
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and support advertising or marketing activities.
Cookies may help us understand which pages are visited, how customers interact with our website, and how we can improve the shopping experience.
You can usually adjust your browser settings to block or delete cookies. However, some parts of the website may not work properly if cookies are disabled.
6. Email Marketing
If you sign up for our newsletter, promotional emails, or marketing updates, we may use your email address to send you product news, offers, updates, or related messages.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
7. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers only when necessary to operate our business and serve you. These service providers may include:
- Payment processors
- Shipping carriers and logistics partners
- Website hosting providers
- Email and customer support tools
- Analytics and advertising platforms
- Fraud prevention and security providers
- Professional advisors, if required for legal, tax, or compliance reasons
These third parties are only provided with information needed to perform their services.
8. International Orders & Data Transfers
GloryFans serves customers in different countries and regions. If you place an order or contact us from outside our operating location, your information may be processed or transferred internationally.
By using our website or placing an order, you understand that your information may be processed in countries where our service providers, payment processors, logistics partners, or website systems operate.
9. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security, but we work to use reasonable safeguards to protect customer information.
10. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, tax, fraud prevention, and business recordkeeping.
When information is no longer needed, we may delete, anonymize, or securely store it as required by our business needs or applicable law.
11. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain types of processing
- Withdraw consent for marketing communications
- Request information about how your data is used
To make a privacy-related request, please contact us using the email address listed at the end of this policy.
12. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to remove the information.
13. Third-Party Websites
Our website may contain links to third-party websites, services, payment providers, shipping carriers, or social media platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing personal information.
14. Advertising & Analytics
We may use analytics and advertising tools to understand website traffic, measure marketing performance, improve our website, and show relevant advertisements.
These tools may use cookies or similar technologies to collect information about your device, browsing behavior, and interactions with our website.
You may be able to control certain advertising preferences through your browser settings, device settings, or the advertising platform’s privacy controls.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after updates are posted means you accept the revised Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:
Email: [email protected]